1. INTRODUCTION
Thank you for choosing to be part of our community at US Elogistics Service Corp, doing business as CIRRO (“CIRRO”, “Company” “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at DPO@ztn.com.
US ELOGISTICS SERVICE CORP and Shenzhen YKD Technology Co., Ltd. jointly determine the purpose and method of processing your personal information based on this policy, and jointly assume joint and several liability for the security of your personal information.
When you visit our website https://www.elogistic.com/, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
This privacy policy applies to all information collected through our website (such as https://www.elogistic.com/), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").
This Privacy Statement may be changed over time. This Privacy Statement applies since 9/16/2021. The last modifications to this Privacy Statement have been made on 7/19/2022.
2. WHEN DOES THIS PRIVACY STATEMENT APPLY?
This Privacy Statement is applicable to the processing by the Company of all personal data of its clients and business partners in worldwide. This Privacy Statement does not address the processing of personal data of applicants or employees in the context of their employment relationship with the Company.
3. WHAT PERSONAL INFORMATION DO WE COLLECT?
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.
1.1 When you provide your personal information
We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:
Contact details We collect first name, maiden name, last name, nickname, phone numbers, email addresses, business email, and business phone number.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
1.2 When you provide third-party personal information
When you use our services, you provide us with personal information of a third party, including but not limited to (1) the personal information of the legal representative, director or authorized person when you registered an Elogistic account, including but not limited to the name, nationality, address, telephone number, e-mail address, government-issued ID card ; (2) the personal information of the recipients you provide when you use our services, including but not limited to the name, phone number and contact address of the recipients, and (3) When you entrust a third party to pay on your behalf, you provide us with the payment account number or bank information of the third party payer.
You guarantee that before you provide such personal information, you have obtained legal authorization of providing the personal information to us. And you guarantee that the third party also knows and agrees to be bound by this privacy policy. If the third-party damages due to the information you provide, you will be responsible for it. If the third party expressly does not accept this privacy policy, we will delete the relevant information.
1.3 Automatically generated information
Some personal data just gets generated automatically, such as IP address, or MAC address, and browser type.
Our services are intended for business users, the company name and social credit number we collected are not considered as personal data.
4. FOR WHICH PURPOSES AND ON WHAT GROUNDS DO WE PROCESS YOUR PERSONAL DATA?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
(a) To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
(b) To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
(c) For the conclusion and execution of agreements
When you work together with us as our client, we process your personal data in order to further execute our agreement, send invoices and make payments per our agreement.
For this purpose, we process your contact details such as your address, personal details such as your name and payment information on the basis of the performance of our agreement with you.
(d) For business process execution and internal management
We process your personal data in the performance and organization of our business. This includes general management and management of our assets. The Company also processes your personal data for its internal management. We implement business controls and manage and use client directories. Also, we process your personal data for finance and accounting, archiving and insurance purposes, legal and business consulting and in the context of dispute resolution.
For this purpose, we process your contact details such as your address and email address, personal details such as your name, payment information, payment history, correspondence with us and data generated during the performance of the agreement between you and the Company.
(e) When you interact with the Company (online or offline)
If you get in touch with us, we will use your personal data in order to reply to and answer your question. For this purpose, we process your name, contact details, your correspondence with us your question and all other personal data which are necessary to answer your question.
If you have contacted us, then your data will not be retained longer than necessary for the purposes described above.
(f) To comply with the law
In some cases, we process your personal data to comply with laws and regulations. This could, for example, be the case where tax or business conduct related obligations apply or when required for safety or security purpose. In order to comply with relevant laws and regulations, we may need to disclose your personal data to government institutions or supervisory authorities.
For this, we process your contact details such as your address, personal details such as your name, payment information, residence, payment history and tax details on the basis of the need to comply with a legal obligation that the Company is subject to.
5. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
Cloud Services Provider: We may store information on servers operated by a cloud service provider to us. Regardless of where you use our online services or provide data to us, the data may be transferred to and maintained on servers located outside the country in which the information was collected.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. As a global organization, information we collect may be transferred internationally throughout our worldwide organization. Your personal information may be exchanged with other group companies of Elogistic. We exchange your data for administrative purposes and so that we can have a complete overview of your contacts and contracts within the Company group. Our employees are authorised to access personal data only to the extent necessary to serve the applicable purpose and to perform their jobs.
Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you.
Law enforcement, regulators and other parties for legal reasons: We may also disclose your personal data to third parties as required by law, or if we reasonably believe that such action is necessary (a) to comply with a subpoena or other legal proceedings, legal actions or government agency requests; (b) when we believe in good faith that a disclosure is necessary to comply with the law and the reasonable requests of law enforcement; (c) to protect and exercise our legal claims, rights and property; (d) to protect your rights, property or personal safety or that of others; and (e) to investigate fraud.
When third parties are given access to your personal data, we will take the required contractual, technical, and organizational measures to ensure that your personal data are only processed to the extent that such processing is necessary.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
The Company has taken adequate safeguards to ensure the confidentiality and security of your personal information. We have implemented appropriate technical, physical and organizational measures to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorised disclosure or access as well as all other forms of unlawful processing (including, but not limited to, unnecessary collection) or further processing.
However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.
8. HOW LONG ARE YOUR PERSONAL DATA RETAINED?
Your personal data will be removed or made anonymous when your personal data are no longer necessary for the purposes for which these personal data are processed.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, your account information at any time.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can contact our Data Protection Officer at DPO@ztn.com
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Opting out of email marketing
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may contact our Data Protection Officer at DPO@ztn.com
10. IF YOU ARE RESIDENT IN THE EUROPEAN ECONOMIC AREA, PLEASE SEE OUR ADDITIONAL STATEMENT FOR EU RESIDENTS FOR MORE INFORMATION. DATA PROTECTION FOR CHILDREN
In Short: We do not knowingly collect data from or market to children under the age of 16.
We do not provide services directly to children or knowingly collect or use any personal data from children without prior, verifiable parental consent. Children means any individuals who is under the age of 16(or the minimum legal age at which personal data is consented to be collected and processed where applicable law differs). We do not knowingly allow children to use our services, communicate with us, or use any of our website service. By using the Services, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If you become aware that a child has provided us with personal data, please contact us as indicated in Section “How can you contact us”. We will take all reasonable measures to delete the information as soon as possible and to not use such information for any purpose, except where necessary to protect the safety of the child or others as required by law.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
12. HOW CAN YOU CONTACT US?
If you have any questions about the way we process your personal data, please read this Privacy Statement first. For additional questions please contact our Data Protection Officer at DPO@ztn.com. You can also contact us by posting to:
US Elogistics Service Corp
1100 Cranbury South River Road
Monroe Township, NJ 08831
United States
13. POLICY CHANGE
If we make changes to this Privacy Statement, then we will take appropriate steps to bring those changes to your attention.
ADDITIONAL STATEMENT FOR EU RESIDENTS
1. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
The Company acts as a controller in the sense of the General Data Protection Regulation (GDPR) is US ELOGISTICS SERVICE CORP.
2. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
The lawful basis for us processing of your personal data will depend on the purposes of the processing. Please find more details as below:
Purposes |
Legal basis |
When you work together with us as our client, we process your personal data in order to further execute our agreement, send invoices and make payments per our agreement.
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For this purpose, we process your contact details such as your address, personal details such as your name and payment information on the basis of the performance of our agreement with you.
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We process your personal data in the performance and organization of our business. This includes general management and management of our assets. The Company also processes your personal data for its internal management. We implement business controls and manage and use client directories. Also, we process your personal data for finance and accounting, archiving and insurance purposes, legal and business consulting and in the context of dispute resolution.
For this purpose, we process your contact details such as your address and email address, personal details such as your name, payment information, payment history, correspondence with us and data generated during the performance of the agreement between you and the Company.
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For this purpose, our processing is necessary for the performance of our agreement with you or for the purposes of the legitimate interests of the Company.
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At the Company, we may process your personal data in the preparation and performance of management reporting and analysis.
For this purpose, we process your contact details such as address and email address, personal details such as your name, payment history, correspondence with us and the information you provide when responding to our surveys.
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For this purpose, our processing is necessary for the purposes of the legitimate interests of the Company.
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If you get in touch with us we will use your personal data in order to reply to and answer your question. For this purpose, we process your name, contact details, your correspondence with us your question and all other personal data which are necessary to answer your question.
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For this purpose, our processing is necessary for the performance of our agreement with you or for the purposes of the legitimate interests of the Company.
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We process personal data for and in the development and improvement of our products services, account management, client services and the performance of targeted marketing activities towards our suppliers, business partners and clients.
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For this purpose, our processing is necessary for the purposes of the legitimate interests of the Company.
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In some cases, we process your personal data to comply with laws and regulations. This could, for example, be the case where tax or business conduct related obligations apply or when required for safety or security purpose. In order to comply with relevant laws and regulations, we may need to disclose your personal data to government institutions or supervisory authorities.
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For this purpose, we process your contact details such as your address, personal details such as your name, payment information, residence, payment history and tax details on the basis of the need to comply with a legal obligation that the Company is subject to.
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3. ADDITIONAL INFORMATION ABOUT DISCLOSE TO THIRD PARTIES
If your personal data are transferred to a recipient in a country that does not provide an adequate level of protection for personal data, we will take measures to ensure that your personal data are adequately protected, such as entering into EU Standard Contractual Clauses with these recipients.
4. HOW CAN YOU EXERCISE YOUR PRIVACY RIGHTS?
Under the GDPR you have the right to request access of an overview of your personal data, and under certain conditions, rectification and/or erasure of personal data. In addition, you may also have the right of restriction of processing concerning your personal data, the right to object to processing, as well as the right to data portability.
To invoke your right of access, rectification, and/or erasure of personal data, your right of restriction of processing, and/or your right to object to processing as well as to invoke your right to data portability, please contact us by using the contact details at the bottom of this Privacy Statement. Please keep in mind that we may ask for additional information to verify your identity.
If you have given your consent to a certain purpose, you can withdraw your consent at any time. Please keep in mind that withdrawal does not have retroactive effect.
5. HOW CAN YOU CONTACT US OR LODGE A COMPLAINT?
If you have any questions about the way we process your personal data, please read this Privacy Statement first. For additional questions please contact our DPO at DPO@ztn.com Please note that we take your satisfaction very seriously. Should you have a complaint, please also direct it to the same email address and we will respond to you as soon as we can.
You can of course also lodge a complaint with the data protection authority of the country in which you live. Please find a list of data protection authorities in EU via this LINK.
ADDITIONAL STATEMENT FOR CALIFORNIA CONSUMERS
If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests per the requirements of California law.
(a) You can request access to a copy of the personal information we have about you, including a list of categories of your personal information that we have sold and a list of categories of your personal information that we have shared with another company for a business purpose.
(b) You can request that we delete your personal information.
(c) You can request that we stop selling your personal information.
1. REQUEST MY PERSONAL INFORMATION:
If you make this request, which we also refer to as a Request to Access Information, we will return to you (to the extent required by law):
The categories of personal information we have collected about you.
The categories of sources from which we collect your personal information.
The business or commercial purpose for collecting or selling your personal information.
The categories of third parties with whom we share personal information.
The specific pieces of personal information we have collected about you.
A list of categories of personal information that we have sold, along with the category of any other company we sold it to. Any of the categories of personal information that we collect could be included in a sale to other companies, including those within our corporate family. If we have not sold your personal information, we will inform you of that fact.
A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.
You can ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to personal information we collected about you in the previous 12 months.
2. DELETE MY PERSONAL INFORMATION:
You have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. Choosing to delete your personal information may impact your ability to use our websites and online features, including closure of your online account.
3. STOP SELLING MY PERSONAL INFORMATION:
In the twelve months prior to the effective date of this Statement, we has not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act.
4. NO DISCRIMINATION:
We will not discriminate against you for exercising your rights. This generally means we will not deny you using our services, provide a different level or quality of our services. Please know, if you ask us to delete your information, it may impact your experience with us, and you may not be able to participate in certain services which require usage of your personal information to function.
5. SHINE THE LIGHT LAW
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
6. EXCERCISE YOUR RIGHTS:
To exercise the California privacy rights described above, please contact our Data Privacy Office at DPO@ztn.com
7. VERIFYING YOUR IDENTITY FOR REQUESTS TO ACCESS OR DELETE PERSONAL INFORMATION
We take the privacy of your personal information seriously and want to ensure that we provide only you or your authorized agent with your personal information. The CCPA also requires that we verify the identity of each person who makes a request to know what personal information we have about you or to delete the personal information we have about you.
What Personal Information Do I Provide to Verify My Identity?
To verify your identity, we ask you to provide your:
Company name*
Contact Person/Agent First name* and Last name*
Email address
Phone number
Address*
Government-issued ID number
*required field